Temporary Positions

Traineeship in Customer Service - PDSA

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Bristol, southwest

Want to build confidence, gain experience and a qualification whilst supporting your local PDSA charity shop?
Want to help PDSA raise vital funds to treat pets in need?
Do you love pets too?
Want to gain a Level 2 in Customer Service?
Want free access to our Animal Careers Programme online training modules?

Gain 70 hours of work experience whilst working towards your Level 2 Certificate in Customer Services by enrolling on a PDSA Customer Service Traineeship!

About the role:

PDSA is a charity with 48 pet hospitals that support pets and people in need. All PDSA charity shops need an amazing team of volunteers to make them a success and need volunteers now more than ever. Although you may meet the odd furry friend (PDSA welcomes in customers pets) you will be carrying out a customer services role within the shop (so non-animal handling).

By enrolling on a PDSA Customer Service Traineeship, you will also become a PDSA charity shop volunteer which will help you:

 Gain retail experience
 Develop new skills and boost your CV
 Meet new people
 Support your local community
 Donate your current skills and knowledge
 Have fun
 Be part of a friendly team

In partnership with Skillcert and the Animal Careers Programme, you will also work towards achieving a City & Guilds Level 2 in Customer Service, Employability Level 1 (all training is online and done in the comfort of your own home!)

Plus, when you enrol and agree to join your local shop, you will receive FREE full online access to Animal Careers Programmes modules where you can self study online and learn all animal welfare, pet care, the career paths available and life within the world of animal care.

Charity Shop Volunteers are involved in a wide range of roles and day-to-day activities that support the running of each shop and even a few hours a week will make a difference. You will carry out online training with a tutor alongside work placements with PDSA which are 70 hours.

On the shop floor, you could be involved with providing excellent customer service, processing transactions on the tills, replenishing stock and putting up eye-catching
displays to entice customers in.

Behind the scenes, volunteers get involved with sorting through donations to find those hidden gems and preparing goods for sale by sorting, steaming and pricing
We provide training, so you don’t need experience – and we reimburse travel expenses so you won’t be out of pocket.

We are looking for people who are 19 – 24 years of age (or 25 with an EHCP) that enjoy working as part of a team and making a difference.

So if you love pets and you want to give back whilst also achieve qualifications, experience, free training and a portfolio, then apply today!

(*Please note: Traineeship placements are currently only available in North West, South West, South East, London and the Midlands)

Salary: £Unpaid Placement with with potential jobs at the end - £
Date Posted: 04/07/2021
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